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Advice on a Faulty or Late Christmas Item?19th December 2013This year is being characterised by one of the heaviest last minute Christmas shopping rushes in living memory. Now, most people are familiar with taking an unsatisfactory article back to a shop for a refund. But what do you do if you ordered it online? Often the website you used will have a procedure set … Continue reading "Advice on a Faulty or Late Christmas Item?"